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15 must-have features for your home services website

15 must-have features for your home services website

Published by Programme B

If you’re in the business of providing home services, then you know that having a great website is essential to attracting new customers and keeping them coming back. But what exactly makes for great home services websites?

Here are 15 must-have features that will help ensure your site is up to par:

1. A modern, responsive design:

In today’s world, it’s absolutely essential that your website looks good on all devices, from desktop computers to smartphones. If your site isn’t responsive, you’re likely losing out on a lot of potential business.

2. Easy navigation:

Your website should be easy to navigate, with clear menus and logical organization. Visitors should be able to find what they’re looking for quickly and without any confusion.

3. Detailed service descriptions:

Your website should provide detailed information about the services you offer, including pricing, areas covered, and anything else potential customers might want to know.

4. Customer testimonials:

Hearing from past customers is always helpful in making a purchasing decision. Make sure to include some positive customer testimonials on your site.

5. A blog:

A blog is a great way to show off your company’s personality and give potential customers an idea of what it would be like to work with you. Plus, it can help your site rank higher in search engine results.

6. Photos and videos:

Quality photos and videos can do a lot to show potential customers what you’re all about. If you have any relevant media, be sure to include it on your site.

7. An FAQ section:

An FAQ section can be extremely helpful in addressing common questions and concerns that potential customers may have. This can save you time in the long run by avoiding having to answer the same questions over and over again.

8. A contact form:

Make it easy for visitors to get in touch with you by including a contact form on your site. Include all the necessary fields, such as name, email address, and message.

9. Social media integration:

If you’re active on social media, make sure your website includes links to your profiles. This can help you connect with potential customers and build relationships.

10. Google Maps integration:

If you want potential customers to be able to find your business easily, make sure your site includes Google Maps integration. This way, they can simply enter their address and get directions to your door.

11. Live chat:

Including a live chat feature on your site can be extremely helpful in providing quick customer service. This can come in handy if someone has a question about your services or pricing.

12. A payment gateway:

If you’re selling products or services online, then you’ll need to include a payment gateway on your site. This will allow customers to pay for their purchase using a credit card or other method.

13. Shipping information:

If you’re selling physical products, then you’ll need to include shipping information on your site. This should include an estimate of how long it will take for the product to arrive, as well as any applicable shipping charges.

14. Returns and refunds policy:

Make sure your website includes a clear returns and refunds policy. This will help set customers’ expectations and avoid any confusion down the line.

15. A privacy policy:

Finally, be sure to include a privacy policy on your site. This will let visitors know how you collect, use, and protect their personal information. Having a privacy policy is required by law in many jurisdictions, so it’s definitely something you don’t want to forget about.


A well-designed website is essential for any business, but there are a few key things to keep in mind. Make sure your site is responsive, easy to navigate, and provides detailed information about your services. Also, be sure to include customer testimonials, a blog, photos and videos, an FAQ section, and a contact form. And don’t forget to include social media integration, a payment gateway, shipping information, and a privacy policy. By following these tips, you can create a website that will help your business succeed.

As you can see, there are a number of important elements that should be included on your website. By making sure your site has all of these things, you’ll be well on your way to attracting more customers and growing your business.


Photo by Olena Bohovyk-